234(806) 386 4016 support@loblemarketplace.com
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Frequently Asked Questions

Everything you need to know about buying, selling as a vendor, order dispatch, payments, and delivery on Loble Marketplace.

Loble Marketplace is a multi-vendor e-commerce marketplace connecting buyers directly with verified local and international merchants. Customers can browse millions of products across various categories, buy securely, and have their orders delivered directly to their doorstep.

While you can browse products freely, creating a customer account allows you to track orders in real-time, rate vendor products, maintain wishlists, and enjoy a faster checkout process on future orders.

Selling on Loble Marketplace is fast and simple! Register as a merchant via our Vendor Portal, complete your store profile verification, upload your product catalog, and start receiving orders from customers immediately.

Vendor payouts are processed automatically into your linked bank account or preferred payment method. Revenue is released once the buyer confirms successful receipt of the item or after the standard buyer-protection period ends.

Delivery timelines depend on the seller's warehouse location and your shipping address. Local vendor orders typically arrive within 2 to 5 business days, while international seller orders take 7 to 15 business days.

Once the vendor dispatches your item, you will receive an automated email notification containing a tracking link. You can also view real-time shipping updates directly from your Account Dashboard under "My Orders."

When you purchase items from different vendors in a single checkout, each vendor ships their product directly to you. You may receive multiple packages at slightly different delivery times, each provided with its own tracking code.

We accept major Credit/Debit cards (Visa, Mastercard, American Express), PayPal, electronic bank transfers, and local payment methods where supported. All prices are listed in USD.

Yes, transactions on loblemarketplace.com are processed through 256-bit SSL encrypted payment channels. Payments are safely held in escrow until your order is fulfilled, protecting both buyers and vendors.

We offer buyer protection for all items purchased on our marketplace. If an item arrives damaged, wrong, or significantly different from the vendor's listing, you can initiate a return or dispute within 14 to 30 days for a full refund or replacement.

You can request an order cancellation directly from your account before the vendor updates the item status to "Dispatched." If you need immediate help, contact support at support@loblemarketplace.com.

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